“I see a woman may be made a fool,if she had not a spirit to resist.”
Terms and Conditions
Returns (Watches)
If a watch has been knowingly serviced or inspected it will state as such in the description. Each watch is checked by trusted watch experts.
Given the age of these items, servicing is recommended and the responsibility of the buyer.
All sales are final upon checkout. However, if an item arrives not as described or misrepresented, you will be entitled to return the item for a full and proper refund. Please email admin@theshrewshop.com for the address and for any other information on our full return policy.
Shipping
We aim to process and post your order within 1-3 working days. Please note that we are a small business and endeavour to send items as quickly as possible.
We can assist with shipping worldwide with shipping services. Quotes will be provided on request.
INTERNATIONAL CUSTOMS AND DUTY:
All responsibility for deliveries subject to customs charges / sales tax or any quarantine checks which may be in place in certain countries lie with the purchaser. Please check with your local authority before committing to purchase.
(Watches)
The Shrew will pack your watch securely and only ship to your agreed chosen address. We reserve the right to request Identification.
They will be dispatched via Royal Mail recorded delivery or preferred other by request.
Overseas orders will be sent fully insured via DHL Express or FedEx International (or please let us know if you have a preferred alternative carrier before purchasing) - shipping cost calculated at checkout.
We will accept cancellation of your order for items that have not shipped. Once the items are shipped, no cancellation will be accepted. It is the responsibility of the buyer to pay any inbound duties and taxes which your local customs authority deems appropriate
All Goods must be paid for in full, prior to dispatch
The Shrew Terms of Business
(The Shrew trading as a business name under Katherine Lacey)
By purchasing Goods from us, you agree to be bound by our Terms.
Definitions
In these Terms of Business the following expressions shall where the context
so admits have the following meanings respectively
Buyer/You means the Buyer of an item from a Seller through the agency of The Shrew or of an item owned by The Shrew
Item means watches and associated paraphernalia, possibly including box and paperwork, straps and/or accessories as specified in any Transaction.
The Shrew/We/Us means Katherine Lynn Lacey acting as a sole trader under the trading name ‘The Shrew’
Seller/You means The Shrew or an undisclosed seller of an Item through the agency of The Shrew
Transaction means the sale and purchase of an Item
Terms applicable to Buyers:
1. The Shrew acts at all times as agent for the Seller or on their own behalf as Seller. Unless otherwise agreed sales of Items result in contracts made between the Seller, directly or through the agency of The Shrew, and the Buyer.
2. On payment of the full amount including shipping fees and any ancillary costs by the Buyer to The Shrew the Item will be shipped by The Shrew to the Buyer. Full condition reports, certificates of attribution, insurance certificates and any other reports requested by the Buyer can be requested in advance of shipping and will be charged at our standard fees. Written reports and opinions provided by The Shrew are given in good faith and are expressions of opinion only. The Shrew shall not be liable to the Buyer for any statements made in such reports which may subsequently be found to be inaccurate or incomplete. Nor shall any reports or opinions of The Shrew be used to settle any disputes between the Buyer and third parties in which The Shrew has no involvement.
3. Insurance during shipping is covered in the shipping fee which is not refundable or optional. Shipping costs will be paid by the Buyer including insurance.
4. Any restoration or alteration of the Item by the Buyer whilst in their
possession or that of a third party authorised by the Buyer will be taken as acceptance of the Item under every circumstance and regardless of timescale.
5. Title to the Item shall pass on full payment of the purchase price, shipping fee and any other ancillary cost.
6. All sales are final upon checkout. However, if an Item arrives not as described or misrepresented, the Buyer will be entitled to return the Item for a full and proper refund. Due to the nature of pre-loved / vintage, some items may contain minor flaws and show signs of wear. All items are sold as seen and we are always able to provide further measurements and photos if requested. If a watch has been knowingly serviced or inspected it will state as such in the description. Each watch is checked by trusted watch experts. Given the age of some of the watches and that they are pre-owned, servicing is recommended and the responsibility of the Buyer.
7. In the event of a return, to arrange an exchange or refund please email admin@theshrewshop.com for return address details. We will require you to return the goods in the same condition as dispatched to you and unworn.
8. The Shrew shall be entitled to deduct any sums paid by the Buyer in respect of shipping, insurance and any other agreed fees and expenses in order to defray these costs irrespective of the outcome of the Transaction.
Importation into a Buyer’s destination country
9. The Buyer’s inability to import any item into their destination country as a result of Government economic sanctions or other restrictions shall not justify cancellation or rescission of the Transaction or any delay in payment. The Buyer must satisfy themselves before payment as to whether an item is subject to such import restrictions, or any other restrictions on importation or exportation.
Export and Permits
10. It is the Buyer’s sole responsibility to identify, obtain, and purchase any
necessary export, import or other permit for the Item.
Extent of Liability
Neither the Seller, nor The Shrew or its employees or agents give any guarantee or warranty .
11. Any claim against The Shrew or the Seller by a Buyer is limited to the purchase price with regard to that Item. Neither the Shrew nor the Seller shall under any circumstances be liable for any consequential loss.
Refund in the case of Forgery
12. Subject to the provisions of this clause or clauses, a sale will be cancelled, and the amount paid refunded to the Buyer if an Item sold through The Shrew is proved to the reasonable satisfaction of The Shrew to be a forgery. We shall not however be obliged to refund any amounts if either (a) the description of the Item on our website corresponded to the generally accepted opinion of scholars or experts at the relevant time, or fairly indicated that there was a conflict of opinions; or (b) it can be demonstrated that the item is a forgery only by means of either a scientific process not generally accepted for use until after the item was listed on our website or a process which at the date of listing was unreasonably expensive or impracticable or likely to have caused damage to the Item.
13. Furthermore, the Buyer should note that this refund can be obtained only
if all the following conditions are met: (i) the Buyer must notify us in writing, within three months of the Transaction,
that in their view the item concerned is a forgery; and (ii) before returning the item, the Buyer must produce evidence
satisfactory to The Shrew (acting reasonably) that the item is a forgery; and (iii) the Buyer must be able to transfer good title to us, free from any third
party claims.
14. Within 14 days of these conditions having all been met, the Buyer must return the Item to us in the same condition as it was when it left our care.
15. In no circumstances shall We be required to pay the Buyer any more than the amount paid by him for the Item and the Buyer shall have no claim for interest.
16. The benefit of clauses 12-15 is not capable of being transferred, and is solely for the benefit of the person to whom the original invoice was made out by us in respect of the Item when sold and who, since the sale, has remained the owner of the item without disposing of any interest in it to any third party.
17. The Shrew shall be entitled to rely on any scientific or other process to
establish that the Item is not a forgery, whether or not such process was used or in use at the date of the Transaction
Terms applicable to Sellers
1. The terms set out in this part apply to a Seller whose Item has
been accepted as suitable for sale by The Shrew.
2. The Seller agrees that The Shrew will have the sole selling rights to an
Item listed on its platform and the Item will not be listed on any other site/place/shop/forum or other sale medium. If the Item is found for sale in another location and at a cheaper price, The Shrew reserves the right to drop the price of the Item to the same level and/or withdraw the Item from sale, charging the full fee payable to The Shrew as if the item had been sold at the advertised price.
3. The Seller agrees to list the Item on The Shrew’s platform for a
period of three months although the Item may remain on the site for as long as both Seller and The Shrew are happy for it to do so.
4. The Shrew may withdraw an Item from sale at any point and
without reason or obligation to the Seller.
5. The Shrew will make no charge for listing the Item for sale on its
website and will use all reasonable endeavours to procure a sale of the Item. The Shrew has the absolute right to refuse to offer an Item and to withdraw an Item from sale at any time.
6. The Shrew will offer the Seller its opinion on value, this is advisory
only but Items considered by The Shrew to be overvalued may not be accepted.
7. The Shrew’s standard commission will be 20% of the sale price plus
VAT.
8. Property in and title to the Item shall remain with the Seller at all times until a Transaction for the sale of the Item has been concluded. The Shrew shall (unless otherwise agreed with the Seller) maintain insurance of the Item for a sum agreed to be the estimated value of the Item for the period commencing when the Item has been collected by or delivered into the possession of The Shrew, and ending when the net sale proceeds are remitted to the Seller, or the Item is returned to the Seller unsold. The cost of such insurance shall be paid by the Buyer.
9. The Seller warrants to The Shrew:
(a) that the Seller is the sole legal owner of the Item free of any third
party rights or claims;
(b) the Seller has complied with all requirements, legal or otherwise relating to
any export or import of the Item and has notified The Shrew in writing of any failure by third parties to comply with such requirements in the past;
(c) the Seller has notified The Shrew in writing of any material
alterations to the Item of which the Seller is aware and of any concerns expressed by third parties in relation to the ownership, condition or attribution of the Item. (d) that no statements (including omissions) about the Item are
known by or ought reasonably to be known by the Seller to be inaccurate or misleading, including undisclosed major repairs known to the Seller, the forgery of supporting documentation, deliberate mis-attribution, supplying a different item to the one pictured & described or any other such act or omission.
10. The Seller will indemnify The Shrew and/or the Buyer in full on demand
against all claims, costs or expenses incurred by us or the Buyer as a result
of any breach of the warranties set out in clause 9, whether arising in relation to the item or the proceeds of sale.
11. The Shrew may suggest alterations to the description of the Item at any time prior to sale. While these are not mandatory, The Shrew will have complete discretion to refuse any Item it believes to be misrepresented in any way.
12. The Shrew will pay the Seller the net sale proceeds (after deducting
commission, VAT and any other agreed costs) within 5 days after the Transaction is completed. Payment will be made in sterling unless the Seller instructs otherwise in writing. If the Seller requires payment other than in sterling, The Shrew shall charge the Seller for any currency conversion costs and bank transfer fees incurred. Sale proceeds will be calculated at the rate of exchange quoted to us by Starling Bank prevailing on the day of the payment. Our certificate as to such rate will be conclusive.
13. In the event of a return, the Seller is entitled to the return of the whole of the Item in the condition it was sent without any costs.
Photographs and Illustrations
14. The Shrew shall have the right (on a non-exclusive basis) to
photograph, video or otherwise produce an image of the Item. All rights in such images will belong to The Shrew, and we shall have the right to use them in whatever way we see fit.
VAT
15. The Seller will give all relevant information about his VAT status and that of
the Item to ensure that the correct information is made known to Buyer. If The Shrew incurs any unforeseen cost or expense as a result of the information being incorrect, the Seller will reimburse to Us on demand the full amount incurred.
Conditions Applicable to both Buyers and Sellers
Copyright
1. The copyright in all images, illustrations and written material relating to
an Item is and shall remain at all times the property of The Shrew and shall not be used by the Buyer nor anyone else without our prior written consent. Where the Seller provides the text, photographs and illustrations for publication the Seller warrants that use is authorised by the copyright owner and indemnifies The Shrew against claims and costs arising from wrongful use.
Notices
2. Any notice given under these Conditions is to be in writing and, if given by post, will be taken to have been received by the addressee on the second working day after posting or, if the addressee is overseas, on the fifth working day after posting. Notice may also be given by email and shall be deemed to have been received on the next working day after transmission.
Severability
3. If any part of these Conditions of Business is found by any court to be invalid, illegal or unenforceable, that part may be discounted and the rest of the conditions shall continue to be valid and enforceable to the fullest extent permitted by law.
Law and Jurisdiction
4. These Conditions of Business are subject to English law, which shall
apply to their construction as well as to their effect. The Seller and the Buyer submit to the exclusive jurisdiction of the English courts.
Data Protection
5. In connection with the management and operation of our business and
the marketing and supply of services, or as required by law, We may ask Buyers or Sellers to provide personal information about themselves or obtain information about Buyers or Sellers from third parties (e.g., credit information). If Buyers or Sellers provide The Shrew with information that is defined by law as “sensitive”, they agree that We may use it for the above purposes. The Shrew will not use or process sensitive information for any other purpose without Your express consent. If You would like further information, would like to make corrections to Your information or would prefer not to receive details of future events, please contact us at admin@the shrewshop.com. In order to fulfil the services You have requested, The Shrew may disclose information to third parties (e.g., shippers). Some countries do not offer equivalent legal protection of personal information to that offered within the UK. It is our policy to require that any such third parties respect the privacy and confidentiality of Your information and provide the same level of protection for Your information as provided within the UK, whether or not You are located in a country that offers equivalent legal protection of personal information. By agreeing to these Conditions of Business, You agree to such disclosure.
Privacy Policy
6. The Shrew is committed to protecting and respecting Your privacy.
7. This policy (together with our terms of use and any other documents
referred to on it) sets out the basis on which any personal data we collect from You, or that You provide to us, will be processed by Us. Please read the following carefully to understand our views and practices regarding Your personal data and how We will treat it.
8. For the purpose of the Data Protection Act 1998 (the Act), the data
controller is Katherine Lynn Lacey.
Information We may collect from You
9. We may collect and process the following data about You:
(a) Information that You provide by filling in forms on our site
www.theshrewshop.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
(b) If you contact Us, we may keep a record of that correspondence. We may also ask You to complete surveys that We use for research purposes, although You do not have to respond to them.
(c) Details of Your visits to our site and the resources that you access.
IP addresses and cookies
10. We may collect information about Your computer, including where
available Your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
11. For the same reason, We may obtain information about Your general
internet usage by using a cookie file which is stored on the hard drive of Your computer. Cookies contain information that is transferred to Your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable Us:
(a) To estimate our audience size and usage pattern.
(b) To store information about your preferences and so allow Us to
customise our site according to Your individual interests;
(c) To speed up Your searches; and
(d) To recognise You when You return to our site.
12. You may refuse to accept cookies by activating the setting on Your
browser which allows You to refuse the setting of cookies. However, if You select this setting You may be unable to access certain parts of our site. Unless You have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when You log on to our site.
13. Please note that our advertisers may also use cookies, over which We
have no control.
Where We store your personal data.
14. The data that We collect from you may be transferred to, and stored at, a
destination outside the UK. It may also be processed by staff operating outside the UK who work for Us or for one of our suppliers. By submitting Your personal data, You agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this privacy policy.
15. All information You provide to Us is stored on our secure servers. Any
payment transactions will be encrypted using appropriate technology. Where We have given you (or where you have chosen) a password which enables You to access certain parts of our site, You are responsible for keeping this password confidential. We ask You not to share a password with anyone.
16. Unfortunately, the transmission of information via the internet is not
completely secure. Although We will do our best to protect Your personal data, We cannot guarantee the security of Your data transmitted to our site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
17. We may ask for additional personal data from You for the specific
purposes of verifying Your identity. If this data is requested We will ensure all additional data is deleted after a period of 35 days.
Uses made of the information
18. We use information held about You in the following ways:
(a) To ensure that content from our site is presented in the most effective
manner for You and for Your computer;
(b) To provide You with information, products or services that You request
from Us or which We consider may interest You, where You have consented to be contacted for such purposes;
(c) To carry out our obligations arising from any contracts entered into
between You and Us;
(d) To allow You to participate in interactive features of our service when
You choose to do so; and
(e) To notify You about changes to our service.
19. We may also use Your data to provide You with
information about goods and services which may be of interest to You and We may contact you about these by post email or telephone.
20. If You are an existing customer, We will only contact you by electronic
means (email WhatsApp or SMS) with information about goods and services similar to those which were the subject of a previous enquiry by You.
21. If You are a new customer, and where We permit selected third parties to
use Your data, We (or they) will contact you by electronic means only if You have consented to this.
22. If You do not want Us to use Your data in this way, or to pass Your details on to third parties for marketing purposes, please indicate in the relevant part situated on the form on which We collect Your data.
Disclosure of Your information
23. We may disclose Your personal information to third parties:
(a) In the event that We sell or buy any business or assets, in which case We may disclose Your personal data to the prospective seller or buyer of such business or assets;
(b) If The Shrew is acquired by a third party, in which personal data held by it about its clients will be one of the transferred assets; and
(c) If The Shrew is under a duty to disclose or share Your personal
data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of The Shrew or its clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Your rights
24. You have the right to ask us not to process Your personal data for
marketing purposes. We will usually inform You (before collecting Your data) if We intend to use your data for such purposes or if We intend to disclose Your information to any third party for such purposes. You can exercise Your right to prevent such processing by checking certain boxes on the forms We use to collect Your data. You can also exercise the right at any time by contacting Us at admin@theshrewshop.com
25. Our site may, from time to time, contain links to and from the websites of
our partner networks, advertisers and affiliates. If You follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before You submit any personal data to these websites.
Access to information
26. The Act gives You the right to access information held about You. Your
right of access can be exercised in accordance with the Act. Any access request is free of charge in accordance with GDPR regulations.
Changes to our privacy policy
27. Any changes We may make to our privacy policy in the future will be
posted on this page and, where appropriate, notified to You by email.
Contact
28. Questions, comments and requests regarding this privacy policy are
welcomed and should be addressed to admin@theshrewshop.com